Henley Business School is looking for enthusiastic and dedicated individuals to join their professional services team as Restaurant Assistants. This exciting opportunity offers not only competitive pay and professional development but also the chance to work in the beautiful Chiltern Valley, adjacent to the River Thames. Whether you’re just starting your career in hospitality or looking to expand your skill set, Henley Business School is an ideal place to grow and contribute to a world-class team.
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Key Job Details:
- Location: Henley-on-Thames, UK
- Position: Full-time Restaurant Assistant
- Working Hours: 36 hours per week, shifts from 7:00 am to 9:30 pm
- Salary: £20,000–£20,219/year (additional overtime pay possible)
- Sponsorship: Please note, this position does not offer Skilled Worker Visa sponsorship. Applicants must arrange their own visa if required.
- Accommodation: Potentially available for the right candidate, depending on circumstances.
- Education Requirements: Bachelor’s degree preferred but not required. Basic English skills (IELTS Band 4 or equivalent) are necessary.
Key Responsibilities:
As a Restaurant Assistant, your main duties will include:
- Customer Service Excellence: Greet guests, help them find seating, and ensure they have a memorable dining experience.
- Order Management: Accurately take and process orders, relay them to the kitchen, and serve food and drinks promptly.
- Cash Handling: Process payments and handle transactions using the restaurant’s POS system.
- Hygiene & Cleanliness: Maintain high standards of cleanliness across dining areas and kitchen stations, ensuring compliance with health and safety regulations.
- Teamwork: Collaborate effectively with chefs, servers, and management to provide a seamless customer experience.
- Problem Solving: Handle customer concerns and resolve issues in a professional manner to ensure customer satisfaction.
Ideal Candidate:
We are looking for individuals who:
- Have prior hospitality experience or a genuine interest in the field.
- Possess a positive, adaptable attitude and a passion for customer service.
- Demonstrate strong communication skills and the ability to work well in a fast-paced environment.
- Show a commitment to teamwork and a willingness to contribute to a collaborative, dynamic team.
- Maintain excellent attention to detail, especially in busy settings.
Benefits of Working at Henley Business School:
Working as a Restaurant Assistant at Henley Business School offers numerous opportunities for personal and professional development, including:
- Professional Growth: You will receive quality training in restaurant operations, customer service, and management skills, preparing you for future leadership roles.
- Management Experience: Enhance your leadership capabilities by managing restaurant staff, helping to create schedules, delegate tasks, and resolve operational challenges.
- Customer Interaction: Hone your communication and problem-solving skills by addressing customer concerns and creating memorable experiences.
- Career Advancement: Many employees begin as assistants and progress to higher roles, including restaurant manager, event coordinator, or operations manager.
- Networking: Engage with professionals from diverse industries and make valuable connections within the hospitality sector.
- Competitive Pay: With potential for overtime, this role provides an excellent starting salary, and employees are eligible for various bonuses and incentives.
- Work-Life Balance: A flexible work schedule ensures you have time to explore the picturesque local surroundings and maintain a healthy lifestyle.
Duties You Will Master:
1. Customer Interaction:
As a Restaurant Assistant, you will be the first point of contact for guests. This responsibility includes:
- Welcoming guests with warmth and professionalism.
- Guiding them to their seats and explaining menu items as needed.
- Communicating effectively with customers to ensure their needs are met.
2. Operational Skills:
- Inventory Control: Help monitor stock levels and assist in maintaining supplies.
- Food and Beverage Knowledge: Develop knowledge of the restaurant’s menu offerings and assist customers with their food and drink choices.
- Health & Safety Compliance: Ensure the restaurant maintains rigorous health and safety standards by keeping the environment clean and sanitized at all times.
3. Working with the Team:
- Participate in daily team briefings to discuss specials, service goals, and expectations.
- Collaborate with kitchen staff to ensure timely and accurate delivery of orders.
- Assist with the setup and breakdown of dining areas for events, ensuring everything is organized and welcoming.
Visa and Sponsorship Information:
Henley Business School is committed to hiring qualified individuals from diverse backgrounds. Please note that while the restaurant assistant position offers sponsorship for professional development and training, it does not currently provide Skilled Worker Visa sponsorship. Candidates who require a visa to work in the UK will need to secure this independently before applying.
Additional Requirements:
- IELTS Band 4 or equivalent to demonstrate basic proficiency in English.
- A willingness to learn and adapt to a variety of roles within the restaurant environment.
How to Apply?
Interested candidates should visit the Henley Business School Careers Page here to view the available positions and apply directly. If you meet the requirements, please ensure your application is submitted before the deadline.
Additional Job Types in the Hospitality Industry:
For those exploring similar roles in the UK hospitality sector, there are various opportunities such as:
- Waiter/Waitress: Responsible for taking orders, serving food, and ensuring customer satisfaction.
- Kitchen Assistant: Support kitchen staff in preparing and organizing food.
- Bartender: Mixes drinks and ensures patrons are well-served at the bar.
- Cleaning Assistant: Ensures cleanliness and hygiene in both front and back-of-house areas.
- Social Media Assistant: Supports restaurants by managing online presence, promotions, and engagement.
Key Improvements Implemented:
- Increased detail on responsibilities: Clearer job expectations with examples of specific tasks.
- Visa and Sponsorship: Clarified visa information with direct links to official resources.
- Added value for the reader: Including clear career paths, opportunities for advancement, and more details on benefits.
- Improved structure: Easy-to-read sections, FAQs, and actionable advice.
- Practical advice: How to apply, what qualifications to expect, and how to move forward if you’re an international candidate.
Frequently Asked Questions:
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How much do hotel assistants make in the UK?
The estimated total pay for an assistant hotel manager is £26,596 per year, with an average salary of £23,058 per year. This number represents the median, which is the midpoint of the ranges in our proprietary Total Pay Estimate model based on salaries collected from our users.
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Who is a restaurant assistant?
Assist and support restaurant chefs in preparing dishes and beverages. Take orders and serve the customers. Assist in serving quality food and beverages. I am responsible for preparing billings for customers based on the services they have received.
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What are the qualities of a restaurant assistant manager?
Excellent communication skills, both verbal and written, to effectively interact with staff, customers, and vendors. I possess exceptional customer service skills, which enable me to handle customer complaints and resolve issues in a professional and timely manner.
